PandaLive safety tips and community rules

Most of the time, PandaLive is people saying hello across time zones, comparing weather and laughing at each other's accents. These five rules keep it that way, for you and for whoever is on the other side of the screen.

In a private call, the same rules apply as anywhere else on PandaLive: no nudity or sexual content, no harassment, threats or hate, nothing involving a minor, and no asking for money or personal details. Showing other people on camera who haven't agreed to it is off limits too.

Calls feel private because there is no audience, and that is exactly why some people test the limits there first. A few specific things count as breaking the rules even if they sound mild:

Each room opens with the same notice: no spam, harassment, personal info or external links. That covers the room chat as well as the person on stream, and it applies to everyone watching. Begging for gifts, flooding the chat and mocking other viewers all count as breaking it.

Rooms are public in a way calls are not. Dozens of people can read a line you type, and new viewers keep arriving. Harassment in a room can be quiet: repeating the same demand, commenting on someone's body, or teaming up with other viewers to pile on. All of it is reportable.

Gifts are part of how rooms work, and nobody is owed one. Asking politely for a song or a shout-out is fine; pressuring the person on stream, or other viewers, to spend is not. If you want the money side spelled out, the PandaLive coins guide explains where coins go.

Open the person's profile and tap Block. It is the quickest way to stop hearing from someone you don't want to talk to again, and you can use it for any reason at all, including no reason. A profile is reachable from the Who's online list, from your messages and from a person's name in a live room.

Blocking is about your own space. If what the person did breaks the rules, report as well, so the PandaLive team sees it too.

There are two places to report. Report sits on the person's profile, next to Block. In a live room, tap the warning-triangle icon at the top right, which opens the room's own report panel. Both send the report straight to the PandaLive team, and you can carry on browsing.

If you ended a random match before you caught the person's name, write down the time and email the team through the contact page with what happened. The more specific you are, the easier it is to find. We don't publish how long a report takes to handle, and we won't promise one outcome or another before anyone has looked.

Before the first video match, look at what is behind you. Mail on the table, a school hoodie, a framed photo or the view from a window can tell someone more than your name would. Thirty seconds of tidying the frame saves a lot of worry.

You don't have to be on camera at all. The match screen has Video, Audio and Text modes, and watching a live room never uses your camera. Viewers can't start a stream on PandaLive, so nobody can put your face in front of a room. Your name is a different matter: when you enter a room, the chat shows that you have joined and you appear in the viewer list. Start as a guest if you'd rather not make an account; the PandaLive login page shows what that covers.

Coins on PandaLive are bought in the wallet and spent by you, on matches after the free part runs out, on gifts and on VIP. Nobody from PandaLive will ever ask for your password, a card number or a code inside a chat or a room. If someone does, it is a scam, whatever their profile says.

The common tricks are old ones: a sad story that ends in "can you top me up", a promise of something better on another app, a link to a "prize". Close the chat and report the profile. If you are ever unsure what actually costs coins, what's free on PandaLive lists it.

End the chat or leave the room straight away, then block and report the person. If anyone threatens you, or you think someone is in real danger, contact your local emergency number first, then tell the PandaLive team at the support address with whatever details you have.

Feeling shaken after a bad chat is normal, even when nothing serious happened. Close the tab, talk to someone you trust, and come back another day if you want to. When you do come back, the home page lets you pick a gentler start, such as Text or Audio, before trying video again.